1. Who we are and how to contact us
The business operating as 4A Fitted Furniture is the data controller for the personal data described in this policy. We provide fitted furniture services in Dublin and Leinster through 4afittedfurniture.ie.
For questions about this policy or a privacy request, email info@4afittedfurniture.ie.
2. Information we collect
When you request a quote, we collect your name, email address, telephone number, Eircode or area, project type, estimated budget, preferred timing and the project description you provide. If you contact us directly, we also receive the information in that correspondence.
You may choose to upload project photographs, drawings or other supported files. Please send only information relevant to your project and avoid including identity documents, sensitive information or photographs of other people without an appropriate reason.
If an authorised administrator manages your enquiry, its record may also include an enquiry status, internal notes and a follow-up date.
For security and abuse prevention, the server processes the request IP address and stores a secret-keyed hash of it with an upload session. The enquiry system also records upload-session identifiers, token hashes, file names, sizes and types, request times and limited failure information to validate uploads, prevent duplicate submissions and investigate delivery problems.
3. Why we use your information
We use enquiry details and project files to understand your requirements, assess the work, communicate with you, prepare a quotation and take the steps you request before a contract. If a project proceeds, relevant information is used to plan and deliver the agreed work and handle follow-up questions.
Enquiry status, internal notes and follow-up dates help authorised staff manage responses and project communication. Technical and security information helps operate the website, rate-limit requests, prevent abuse and resolve delivery problems. Enquiry photographs are not automatically published in our public gallery.
4. Lawful bases
Processing necessary to respond to a requested quotation or deliver agreed work may be based on taking steps at your request before entering a contract, or performing that contract. Necessary website security and handling business correspondence may rely on legitimate interests, balanced against your rights. Legal obligations may require us to retain particular business records.
The form checkbox acknowledges that you have read this information; it does not make consent the sole basis for all processing. Where we separately rely on consent for a particular use, you can withdraw it by contacting us. Withdrawal does not affect processing that was lawful before withdrawal.
5. People and services handling information
Information is available to people authorised to deal with your enquiry or project and to service providers supporting those activities. Supabase processes enquiry records, upload-session information, internal enquiry-management information and privately stored project files. Vercel hosts the website and processes website requests, including quote text and technical request information handled by the quote API. File contents upload directly from your browser to Supabase and do not pass through the Vercel quote API.
Uploaded files are sent directly from your browser to private Supabase Storage using a limited-life upload permission. Their references are attached to the enquiry only after validation. Authorised administrators can open files through temporary access links.
Resend processes email addresses and message content to deliver the business enquiry notification and the customer receipt email. The business notification includes the contact and project details submitted in the form, but uploaded files are viewed separately through the protected administrator area. Enquiries and replies may also be handled by the service supporting our business email mailbox.
Relevant project details may need to be shared with people involved in providing the requested work or with professional advisers where necessary. We do not use the quote form to enrol you in an advertising mailing list.
6. International processing
Our service providers may process information in countries outside Ireland or the European Economic Area, depending on the services and account settings used. Transfers outside the EEA require an applicable legal transfer mechanism. Depending on the recipient and circumstances, safeguards may include an adequacy decision or appropriate contractual safeguards such as standard contractual clauses.
You can contact us to ask where information relevant to your enquiry is processed and about the safeguards applicable to it.
7. How long information is kept
Enquiry records, internal notes, follow-up information, correspondence and completed-quote files are kept according to whether an enquiry remains active, whether it leads to work, what is needed for that work and aftercare, applicable record-keeping obligations and any need to establish or defend legal claims. Technical security information is kept according to the time needed to prevent abuse, investigate delivery problems and meet applicable provider or legal requirements. We do not specify a single fixed period for every category in this policy. You can ask us about the retention criteria applicable to your records or request deletion where the right applies.
Unfinished or failed uploads can leave temporary files and session records. The system attempts to remove files when an upload or submission fails, but this is not a guarantee of immediate deletion. Closing the browser before completion can leave files requiring later maintenance. The expiry of an upload permission does not itself delete an uploaded file.
8. Your rights
You have the right to be informed about how your personal data is used. Depending on the circumstances, you may also have rights to access your personal data, correct inaccuracies, request erasure, restrict processing, object to processing and receive or transfer data where portability applies. Where processing relies on consent, you may withdraw that consent. These rights are subject to the conditions and exceptions in applicable data protection law.
Send requests to info@4afittedfurniture.ie. We normally respond without undue delay and within one month, subject to the extensions and other rules permitted by applicable data protection law. We may need information to verify your identity before disclosing or changing personal records. Please do not send identity documents unless we explain why they are needed.
You also have the right to complain to the Irish Data Protection Commission. We welcome the opportunity to address a concern directly, but you do not have to contact us first.
9. Website storage and external links
The website uses a service worker and browser Cache Storage to keep application files current and to make public pages and images available for an offline presentation. Local storage records whether presentation mode was selected and the state of a prepared offline pack. Session storage prevents repeated reloads during a service-worker update. These mechanisms do not store quote-form content or uploaded customer files.
Administrator sign-in uses authentication cookies that are strictly necessary to secure and maintain an administrator session. The current website does not include advertising pixels, analytics tracking, conversion tracking or marketing cookies.
If you follow a link to WhatsApp, social media or another external service, that provider handles information under its own privacy terms.
10. Providing information and changes to this policy
Project files are optional. The contact and project details marked as required in the quote form are needed to assess and respond to that enquiry. If you prefer not to use the form, contact us by email to discuss an alternative. We do not use this form to make automated decisions producing legal or similarly significant effects about you.
This policy may be updated when the website, our services or relevant requirements change. The date above identifies the latest version.